These are all of the troubleshooting steps which a Switchvox support representative will guide you through if you call in for assistance on Phone Setup.
Phone reports ' Could not contact boot server'.3.Phone reports ' Error loading CFG' and gets in constant boot cycle4. This is a very in depth guide to troubleshooting provisioning a Polycom phone with your Switchvox.In order to utilize Lync integration a This process can be used on any of the Polycom SIP Phones which support 4.x software today (Sound Point IP, Sound Station IP, VVX, and Spectra Link models).The Polycom SIP phones support a few different methods for software updates, most commonly utilizing a central FTP provisioning server so that all devices will check a single distribution point for configuration changes and new firmware images.The previous article mentioned above contains links with more details on enterprise deployment and management practices.
But when trying to update the firmware for a few phones there is a new process which was introduced with the 4.0 release of UCS.
This process allows the device to be manually pointed to a Polycom hosted web server distribution point on the Internet to download and install new firmware packages from.
Hi guys, I've purchased a couple of these handsets second-hand.
The Polycom 501's do have more and easier-to-get-to functionality than the GXP-2000's, and have a more professional look and feel (and a great speakerphone), but the most notable downsides of the 501 are its awful, obtuse and slow configuration interfaces.
This only applies to devices which are already running at least version 4.0.0 of the UCS firmware.
I've used Soyo phones (they're the worst all around), ip Dialog phones (they're only a little better) and Grandstream's GXP-2000.